At Google, I worked across Google Play and Google My Business (under
Maps), contributing to internal tools used by operations teams, content
reviewers, and offshore contractors.
On the GMB side, I designed updates to systems that governed business data
and map changes, focusing on content management, review workflows, and debugging
tools. These improvements supported internal teams responsible for maintaining
accuracy and consistency across Google’s local business ecosystem.
At Google Play, I led the redesign of a film-tagging tool used to identify
actors in movie content. The existing system was functional but difficult to
use, so I created a new interface that made workflows faster, clearer, and
less error-prone. This redesign resulted in meaningful improvements in metrics
and onboarding efficiency.
Designing internal tools at Google came with unique constraints. UIs weren’t
expected to be consumer-polished, but it taught me how to prioritize clarity
and speed over aesthetics when supporting large-scale operations.
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